Your privacy is our top priority at mat6tune. This page explains in detail how your personal data is collected, used, and kept secure.
This Privacy Policy applies to all members using the mat6tune website and app. By using the platform, you are considered to have accepted this policy.
Mat6tune (referred to as "we" or "the platform") operates a trusted online gaming platform for users in Bangladesh and other approved regions. Protecting your privacy is one of our core responsibilities.
This Privacy Policy explains what personal information mat6tune collects, why we collect it, how it is used and kept secure, and what rights you have. This policy applies to our Terms & Conditions Should be read together with.
Mat6tune complies with international data protection standards and all applicable laws. We believe transparency is the foundation of trust — which is why this policy is written in plain language so you can truly understand it.
Mat6tune only collects data that is necessary to provide our services, maintain security, and meet legal obligations. We do not collect excessive or unnecessary information.
We may receive limited information about you from payment providers, identity verification services, and our affiliate partners, used solely for verification and security purposes.
Mat6tune uses your personal data for specific, defined purposes — each with a valid legal basis.
| Purpose | Data used | Legal Basis |
|---|---|---|
| Account creation & management | Name, Email, Mobile | Contract Performance |
| KYC verification | ID Document, Address | Legal obligations |
| Transaction Processing | Payment Information & Transaction History | Contract Performance |
| Fraud Prevention | IP, Device & Login Data | Legitimate Interest |
| Customer Support | Contact details, support history | Contract Performance |
| Sending Bonuses & Offers | Email, gaming preferences | Consent |
| Legal Reporting | Transaction & identity information | Legal obligations |
Mat6tune never sells or shares your information with third parties for marketing purposes. If you no longer wish to receive promotional emails, you can unsubscribe at any time.
The core principle of mat6tune's privacy policy is simple — your data is never sold or shared unnecessarily. That said, there are limited circumstances where information may be shared with third parties, as outlined below.
All third-party service providers are bound by confidentiality agreements with mat6tune. They may only use your data for the specific purpose it was shared, and cannot use or disclose it independently.
Mat6tune uses cookies and similar tracking technologies on its website and app. These help improve your experience and maintain the security of the platform.
| Cookie Type | Purpose | Duration | Category |
|---|---|---|---|
| Session Cookies | Maintaining Login State | At end of session | |
| Security Cookies | CSRF & Fraud Prevention | 7 Days | |
| Preference cookies | Remembering language & settings | 30 Days | |
| Analytics Cookies | Understanding usage patterns | 90 Days | |
| Performance cookies | Page Load Optimization | 60 Days | |
| Marketing cookies | Showing Relevant Offers | 180 Days |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.
Mat6tune retains your information only for as long as necessary. A specific retention period is defined for each type of data.
Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to you.
Under mat6tune's Privacy Policy, you hold several important rights over your own data. All rights can be exercised free of charge.
You can request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain conditions.
In certain circumstances, you may request that the processing of your data be restricted.
You can request your information in a structured, portable format.
You may withdraw your consent to marketing or optional data processing at any time.
To exercise any of your rights support@mat6tune.bet Email us at the address provided and we'll respond within 30 days.
Mat6tune applies industry-leading technical and administrative safeguards to protect your data. Our security infrastructure is continuously updated and tested.
All data transfers are secured with industry-standard SSL/TLS encryption.
Two-factor authentication is required to access your account.
Advanced firewall systems and DDoS attack mitigation are in place.
Regular security audits conducted by third-party experts.
All stored sensitive data is kept in an encrypted state.
All staff receive regular training on data protection.
In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible.
Mat6tune is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated team.
Support@mat6tune.bet — we typically respond within 24 hours.
24/7 Bangla-speaking support, directly on the platform.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.
Mat6tune never sells your personal information. Your data belongs to you — that is our core commitment and a fundamental part of how we do business.
Our Privacy Policy is built to meet international data protection standards, verified through regular third-party audits.
No data beyond what is necessary is ever collected. We follow a strict data minimisation policy and only gather essential information.
You are always clearly informed about what data is being collected and why. mat6tune has no room for hidden data collection.
You have full control over your data — you can view, correct, or delete it with a single email.
256-bit SSL encryption and encrypted database storage keep all your data protected from hackers and third parties.